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Catalog Course Search Details

 Course Title:   Electronic Communications

 Title Abbreviation:   ELECTRONIC COMMUNICATION

 Department:    OFTEC

 Course #:    210

 Credits:    3

 Variable:     No

 IUs:    3

 CIP:    n/a

 EPC:    n/a

 REV:    2014


 Course Description  

Use the features of Microsoft Outlook to manage e-mail, calendars, contacts, and tasks. Use Web-based resources to collaborate and communicate via text, audio, and video.

 Prerequisite  

None

Additional Course Details

Contact Hours (based on 11 week quarter)

Lecture: 33

Lab: 0

Other: 0

Systems: 0

Clinical: 0


Intent: Distribution Requirement(s) Status:  

Vocational Preparatory Required for ATA degree, Required for certificate  

Equivalencies At Other Institutions

Other Institution Equivalencies Table
Institution Course # Remarks
N/A

Learning Outcomes

After completing this course, the student will be able to:

  1. Navigate within Outlook (use panes, tabs, ribbons, dialog boxes, and views).
  2. Set up an e-mail account in Outlook.
  3. Create, send, receive, and manage e-mail with MS Outlook (attach files, send a cc and a bcc, forward mail, create voting buttons, set flags, create custom signatures, request delivery and read receipts, and empty and clean e-mail folders).
  4. Create, edit, and manage contacts with MS Outlook (create contact groups, create business cards, import and export contacts, and create mailing labels).
  5. Create, edit, and manage Outlook calendars (change views, create meeting requests, share calendars, publish a calendar, set categories, set recurring appointments, set reminders, and change calendar options).
  6. Create and manage tasks and to-do items with Outlook.
  7. Use folders, rules, and categories to manage items within Outlook.
  8. Customize Outlook to work for individual needs.
  9. Communicate interactively with geographically dispersed individuals through text, audio, and video.
  10. Use Web resources to collaborate and communicate with others.
  11. Apply best practices for communicating effectively via electronic methods.

General Education Learning Values & Outcomes

Revised August 2008 and affects outlines for 2008 year 1 and later.

2. Critical Thinking

Definition: The ability to think critically about the nature of knowledge within a discipline and about the ways in which that knowledge is constructed and validated and to be sensitive to the ways these processes often vary among disciplines.

Outcomes: Students will be able to . . .
2.1 Identify and express concepts, terms, and facts related to a specific discipline.

3. Communication

Definition: Understanding and producing effective written, spoken, visual, and non-verbal communication.

Outcomes: Students will be able to . . .
3.6 Recognize, comprehend, and use visual communication appropriate to a given context.
3.7 Adapt communication to diverse audiences and media.

10. Technology

Definition: Understanding the role of technology in society and using technology appropriately and effectively.

Outcomes: Students will be able to . . .
10.3 Use technology appropriate to the context and task to effectively retrieve and manage information, solve problems, and facilitate communication.

Course Contents

  1. Navigation methods in MS Outlook.
  2. Commands and features for setting up, using, and managing e-mail with Outlook.
  3. Commands and features for establishing and managing contacts in Outlook.
  4. Techniques and features for creating and maintaining calendars and appointments in Outlook.
  5. Features for managing tasks and to-do items in Outlook.
  6. Techniques for customizing Outlook and managing items within Outlook.
  7. Text, audio and video communication methods.
  8. Web resources for collaborating and communicating.
  9. Best practices for communicating electronically.