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Catalog Course Search Details

This course has been changed from the previous catalog, the changed field(s) are highlighted in red:

 Course Title:   Supervision & Managing Human Resources

 Title Abbreviation:   SUPERVISION & HR

 Department:    BMT

 Course #:    260

 Credits:    5

 Variable:     No

 IUs:    5

 CIP:    521401

 EPC:    245

 REV:    2013

 Course Description  

Study the role of supervisors in organizations as well as the impacts of globalization and diversity, regulation, safety, and unions on supervision. Through role playing and case studies develop the skills to effectively recruit, select, develop, motivate, compensate, evaluate, discipline a diverse workforce. Develop skills to manage change and resolve conflict.



Additional Course Details

Contact Hours (based on 11 week quarter)

Lecture: 55

Lab: 0

Other: 0

Systems: 0

Clinical: 0

Intent: Distribution Requirement(s) Status:  

Vocational Preparatory Required for ATA degree, Required for certificate  

Equivalencies At Other Institutions

Other Institution Equivalencies Table
Institution Course # Remarks

Learning Outcomes

After completing this course, the student will be able to:

  1. Define the functions of supervision and the legal environment in which a supervisor functions.
  2. Define and demonstrate effective leadership styles.
  3. Demonstrate communication with a diverse workforce.
  4. Prepare job descriptions.
  5. Define group process and group behavior.
  6. Develop vision, goals and plans for employees.
  7. Define conflicts that occur in the workplace.
  8. Describe employment law.
  9. Select an employee, valuing diversity in the workplace.
  10. Conduct a job interview.
  11. Apply different training methods to different people and situations.
  12. Demonstrate performance evaluations.
  13. Demonstrate constructive disciplinary techniques.
  14. Define fair and legal process for employee termination.
  15. Define the fundamentals of effective compensation and benefits and reward systems.
  16. Demonstrate skills to be an effective team member with sensitivity to another person’s differences.

General Education Learning Values & Outcomes

Revised August 2008 and affects outlines for 2008 year 1 and later.

1. Information Literacy

Definition: Recognizing when information is needed and have the ability to locate, evaluate, and use effectively the needed information.

Outcomes: Students will be able to . . .
1.1 Determine the extent of information needed.
1.2 Access the needed information effectively, efficiently, ethically, and legally.
1.3 Evaluate information and its sources critically.
1.4 Evaluate issues (for example economic, legal, historic, social) surrounding the use of information.
1.5 Effectively integrate and use information ethically and legally to accomplish a specific purpose.

2. Critical Thinking

Definition: The ability to think critically about the nature of knowledge within a discipline and about the ways in which that knowledge is constructed and validated and to be sensitive to the ways these processes often vary among disciplines.

Outcomes: Students will be able to . . .
2.3 Identify, interpret, and evaluate pertinent data and previous experience to reach conclusions.
2.4 Evaluate decisions by analyzing outcomes and the impact of actions.
2.8 Describe how one’s own preconceptions, biases and values affect one’s response to new and ambiguous situations.
2.9 Apply and/or create problem-solving strategies to successfully adapt to unpredictable and/or changing environments.

3. Communication

Definition: Understanding and producing effective written, spoken, visual, and non-verbal communication.

Outcomes: Students will be able to . . .
3.1 Recognize, read, and comprehend academic and/or professional writing.
3.2 Recognize, produce and demonstrate appropriate interpersonal, group, and public speaking skills.
3.3 Demonstrate effective listening skills.
3.4 Produce academic and/or professional writing and integrate it into written and spoken projects.
3.5 Recognize, comprehend, and use non-verbal behaviors appropriate to a given context.
3.6 Recognize, comprehend, and use visual communication appropriate to a given context.
3.7 Adapt communication to diverse audiences and media.

7. Aesthetics & Creativity

Definition: Interpreting human experience through engagement with creative processes and aesthetic principles.

Outcomes: Students will be able to . . .
7.1 Demonstrate an understanding of the creative process.
7.2 Demonstrate knowledge of aesthetic principles.

10. Technology

Definition: Understanding the role of technology in society and using technology appropriately and effectively.

Outcomes: Students will be able to . . .
10.1 Demonstrate an understanding of the development and impact of technology in human experience (history, global, and local).
10.2 Demonstrate an understanding of legal, ethical, and environmental issues in the use and misuse of technology.
10.3 Use technology appropriate to the context and task to effectively retrieve and manage information, solve problems, and facilitate communication.
10.4 Demonstrate an understanding of the impact of technology in one’s personal and professional life.

Course Contents

  1. Module 1: The Changing Face of Supervision. Supervisor’s role and environment; changing workforce and impacts of workforce; diversity; employee safety, health and fair employment needs; Communication skills.
  2. Module 2: Employee Motivation. Work group behavior & teambuilding; goal setting and planning.
  3. Module 3: Conflict Resolution.
  4. Module 4: Employment Law and Hiring. Employment law; recruitment; selection; orientation/ training/development.
  5. Module 5: Performance Appraisal and Compensation. Evaluation/performance appraisals; discipline; termination; compensation and benefits/reward systems.