Skagit Valley College logo

Catalog Course Search Details

This course has been changed from the previous catalog, the changed field(s) are highlighted in red:

 Course Title:   Veterinary Business Essentials

 Title Abbreviation:   VET BUSINESS ESSENTIALS

 Department:    VETA

 Course #:    114

 Credits:    2

 Variable:     No

 IUs:    2

 CIP:    n/a

 EPC:    n/a

 REV:    2013


 Course Description  

Learn the business aspects of the veterinary practice as it relates to the role of Veterinary Assistants in the clinic environment. Leadership skills, communication skills, business etiquette, and stress management will be discussed. Covers medical records management, scheduling clients, pet insurance, taking inventory and the basics of financial accounting as it relates to client billing.

 Prerequisite  

Prerequisite: VETA 101 and 103.

Additional Course Details

Contact Hours (based on 11 week quarter)

Lecture: 22

Lab: 0

Other: 0

Systems: 0

Clinical: 0


Intent: Distribution Requirement(s) Status:  

Vocational Preparatory Required for certificate  

Equivalencies At Other Institutions

Other Institution Equivalencies Table
Institution Course # Remarks
N/A

Learning Outcomes

After completing this course, the student will be able to:

  1. Learn methods of handling client communications.
  2. Gain an understanding of the various roles animals play in the lives of their owners.
  3. Discuss assisting the client with the impact of animal death and the grief process.
  4. Learn personal stress management techniques.
  5. Identify their personal leadership skills.
  6. Learn business etiquette techniques.
  7. Learn how to manage medical records.
  8. Learn how computers are used in veterinary medicine (inventory, accounting, scheduling, insurance claims, etc.)

General Education Learning Values & Outcomes

Revised August 2008 and affects outlines for 2008 year 1 and later.

3. Communication

Definition: Understanding and producing effective written, spoken, visual, and non-verbal communication.

Outcomes: Students will be able to . . .
3.6 Recognize, comprehend, and use visual communication appropriate to a given context.

Course Contents

  1. Methods of handling client communications.
  2. Various roles animals play in the lives of their owners.
  3. Assisting the client with the impact of animal death and the grief process.
  4. Personal stress management techniques.
  5. Personal leadership skills.
  6. Business etiquette techniques.
  7. How to manage medical records.
  8. Computers in veterinary medicine (inventory, accounting, scheduling, insurance claims, etc.