Contact Hours (based on 11 week quarter)
Distribution Requirement(s) Status:
Required for ATA degree
Equivalencies At Other Institutions
Other Institution Equivalencies Table
After completing this course, the student will be able to:
Explain the origins of money and banking.
Identify the products and services provided by financial institutions.
Demonstrate knowledge of cash handling skills: customer transactions, balancing, and documentation.
Explain the purpose and requirements of banking regulations.
Demonstrate knowledge of security procedures including robbery prevention and response.
Define professionalism in dress, communication, and work ethic.
Demonstrate the interpersonal skills necessary to build effective on-going customer relationships.
Define ethical responsibilities and consequences as they relate to a financial services work environment.
Operate effectively as a team member skills by applying positive interpersonal interactions.
Demonstrate critical thinking and problem-solving abilities.
Demonstrate the ability to communicate effectively with co-workers and customers
General Education Learning Values & Outcomes
Revised August 2008 and affects outlines for 2008 year 1 and later.
2. Critical Thinking
The ability to think critically about the nature of knowledge within a discipline and about the
ways in which that knowledge is constructed and validated and to be sensitive to the ways these
processes often vary among disciplines.
Outcomes: Students will be able to . . .
2.1 Identify and express concepts, terms, and facts related to a specific discipline.
2.2 Analyze issues and develop questions within a discipline.
History of money and banking
Financial products and services
Banking transactions and cash handling
Banking and financial security
Ethics in banking and financial services
Communication in banking and financial services
Critical thinking and problem solving in banking and financial services
Effective teams in banking and financial services