Welcome to the Medical Secretary / Medical Front Office Program
A Medical Secretary performs office-related duties utilizing specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Medical office employees go by several names (Medical Secretary, Medical Receptionist, Medical Office Specialist, Front Office Manager, Admitting Registrar, Patient Care Coordinator, or Health Unit Coordinator) and are often the first person a patient talks to on entering a medical facility. Nationally, more than two-thirds of all receptionists/secretaries work in service industries and almost half of these are located in the health service industry. Medical secretaries work in doctors' and dentists' offices, hospitals, extended care facilities, urgent care centers, surgical centers, and clinics. Duties typically include greeting the patient, scheduling appointments, answering the phone, taking information, referring patient questions to appropriate sources, billing patients, and compiling and recording medical charts, reports, and correspondence, and other duties as assigned by the employer. Good English, oral and written communication skills, excellent human relations skills, and a typing speed of 40-60 words per minute are strongly recommended for successful job placement. These positions are usually entry-level and although they require no credentialing, the training and experience offered through this certificate should provide a hiring advantage to job seekers.
The estimated program length is based on full-time enrollment. It is the student's responsibility to discuss sequencing and work out their individual schedule with a counselor or program advisor. Any developmental coursework a student may be required to complete may increase the program length. This certificate is not intended for university transfer.
Estimated Program Length
Program Entry Requirements
Apply to the Admissions Office
for an application to Skagit Valley College. Make an appointment to take your
COMPASS Test. It is strongly recommended
that candidates be a high school graduate or have passed the General Education
Equivalency (GED) exam to enroll in the program. Students enrolled in this program may attend
classes on a part-time or full-time basis.
Keyboarding skills are essential.
It is recommended students be able to type at least 30-40 wpm. A keyboarding test may be required for
entrance into some courses. Good
English, oral and written communication skills, and excellent human relations
skills are essential for successful job placement.
Career Opportunities and Job Search Information
The Occupational Information Network(O*NET) is the nation's primary source of occupational information. The O*Net Online database is an interactive research tool for exploring and searching occupations. The database, developed by the US Department of Labor, contains information on hundreds of standardized and occupation-specific descriptors, and provides a variety of FREE Career Exploration Tools.
43-6013.00 - Medical Secretaries
For more detailed information about Washington State healthcare employment trends, wage rates, employment opportunities, job tasks, etc. search the websites listed below: