eLearning

Tech Support Services

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Here at SVC, you'll likely reach out to one of two departments for technical support:

 

Read on to learn more about some of the various websites, software, or tools you might need support with while a student here at Skagit Valley College!

Canvas

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Canvas is the main platform for online coursework. Students and instructors can use it to support their courses with web-based activities including, but not limited to, sharing course documents, having online discussions, completing quizzes and assignments, viewing your gradebook, and communicating with each other.

While you should primarily use Canvas through the Canvas website, you can also download the Canvas Student App for your Android or iOS device. Just note that the app does not have the full functionality of the website and doesn't update as often, so you may miss out on key information if you rely on the app.

Canvas Help Guides:

 

Panopto

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Some SVC faculty use a tool called Panopto to record presentations and discuss assignments. If the instructor makes recordings available to students, you will access them through a Panopto link(s) found inside of your Canvas course. You can view Panopto recordings on your computer or a mobile device (iPhone and  Android). The added benefits of class recordings include reviewing lecture materials until you are able to understand difficult concepts and take notes.

 Panopto Viewer Guide

Google Apps

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Google apps are available within each student’s MySVC email account. Once logged in to the student’s MySVC email account, Google Apps can be located in the upper right corner by clicking on the series of tiles.

The apps allow students to access online resources (a word processor, slides, etc), collaborate in real time, and share them with others easily. The documents stored in Google Drive can be accessed from any computer with internet access; some applications can also be accessed offline as well.

Microsoft Office

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Microsoft Office 365 is available to all SVC students for free while enrolled in courses. It can be downloaded on multiple devices and provides access to applications including Microsoft Word, PowerPoint, Excel and Skype for Business. Office 365 is a good option for students who may not have the Microsoft Office Suite installed on their personal device.

Instructions for downloading Office 365:

Microsoft Office Download Instructions

Technology Checkout

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SVC students have the ability to check-out laptops and wifi hotspots to take home from our campus libraries. The laptops and hotspots are available on a first come, first serve basis and must be returned after the designated duration.

Borrowing Items  Technology and internet resources

Test Proctoring

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Most of distance courses at Skagit Valley College include online quizzes or tests. But, some instructors may require that you take these assessments in the presence of a proctor. A proctor is a person that administers tests to student within the parameters established by the course instructor. Your instructor will let you know if proctored testing is required along with deadlines and other guidelines. When in doubt contact your instructor as soon as possible.

Schedule a Test

Disability Accommodations

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SVC provides reasonable accommodations and support services to qualified students with disabilities. For more information, including how to apply for services, visit the Disability Access Services website or call their office at 360-416-7654.

Disability Access Services Website

Emergency Text Alerts

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SVC uses Rave Alerts system to notify students and employees about college emergencies, unplanned delays and closures. The system will automatically send notifications to your student email, and you can add additional email addresses or phone numbers to receive text messages. Optionally, you can add a parent’s cell phone or email address to your Rave profile.

Subscribe to Rave System