Here in eLearning, we can help you with Canvas, Zoom, Panopto, and other learning systems. We are available Monday through Friday, 9am-5pm and are located on the Mount Vernon campus in the Norwood Cole Library Building, s-115

The IT Help Desk is available to help you with issues related to your MySVC account, laptops/computers, ctcLink, Microsoft Office, and more. They are located on the Mount Vernon campus in the Norwood Cole Library Building, S-158.  Contact the IT HelpDesk at 360.416.7766 or [email protected].

Canvas is the main platform for online coursework. Students and instructors can use it to support their courses with web-based activities including, but not limited to, sharing course documents, having online discussions, completing quizzes and assignments, viewing your gradebook, and communicating with each other. While you should primarily use Canvas through the Canvas website, you can also download the Canvas Student App for your Android or iOS device. 

SVC Libraries offer many web-based resources such as eBooks, articles, and streaming videos. If our library does not have what you need, librarians will help you get materials from other libraries. SVC students have the ability to check-out laptops to take home. The laptops are available on a first come, first serve basis and must be returned after the designated duration.

One of the most popular library services is Ask a Librarian: An on-demand 24/7 live chat reference service.  Your questions will be answered by a participating librarian from our worldwide network of reference librarians. Be sure to enter your email address to receive a transcript of your chat session.

More information about:

• Internet and technology access
• Borrowing Items (such as laptops, hotspots)
• Hours and Contact Information

For convenience, the Cardinal Bookstore at SVC offers low risk and a wide variety of competitive prices for new, used and rental textbooks. The syllabus of your course should have the textbook and the instructor contact information. In case you are unable to find that information about the required course materials you can always contact your instructor. For more information, contact the bookstore or visit the bookstore on the Mount Vernon campus. 

Acceptable test proctors your instructor may ask you to use include, but not limit to:

• SVC Testing Center service at Mount Vernon Campus, at Whidbey Island Campus, at San Juan Center.
• A librarian at a school or public library
• College testing centers
• Learning/Tutoring centers
• Educational officers of a corporation, military installation, or correctional facility

SVC provides reasonable accommodations and support services to qualified students with disabilities. For more information, including how to apply for services, visit the Disability Access Services website or call their office at 360-416-7654.

If you would like to create a video for your class or a research project and are looking for instruction, advice and information there is help for you. SVC Media Services can assist you with multimedia projects. Some of the services available include:

• Video production and editing
• Graphics software
• Printing posters for class
• Special printing needs
• Check out of camcorders, cameras, and accessories

Some SVC faculty use a tool called Panopto to record presentations and discuss assignments. If the instructor makes recordings available to students, you will access them through a Panopto link(s) found inside of your Canvas course. You can view Panopto recordings on your computer or a mobile device (iPhone and  Android). The added benefits of class recordings include reviewing lecture materials until you are able to understand difficult concepts and take notes.

Office 365 is available to all SVC students for free while enrolled in courses. It can be downloaded on multiple devices and provides access to applications including Microsoft Word, PowerPoint, Excel and Skype for Business. Office 365 is a good option for students who may not have the Microsoft Office Suite installed on their personal device.

SVC uses Rave Alerts system to notify students and employees about college emergencies, unplanned delays and closures. The system will automatically send notifications to your student email, and you can add additional email addresses or phone numbers to receive text messages. Optionally, you can add a parent’s cell phone or email address to your Rave profile.