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Flexible Schedule—Study Anywhere, Anytime


Flexible Schedule—Study Anywhere, Anytime


Flexible Schedule—Study Anywhere, Anytime

Support Services

Student Online Support (SOS)

They will answer general questions related to all SVC learning support systems (for example, Log In, Canvas, MySVC) or they will direct you to the right person who can help you.
Call Online Support:

Email Online Support:

Online Tutoring

SVC provides free online tutoring services to all SVC students. You can access online tutoring from anywhere and anytime you have access to a computer with internet access. Subjects online tutors can help you with include: Writing, Math (development through calculus, and statistics), sciences (Anatomy & Physiology, Biology, Chemistry, Physics), Accounting, Intro to Psychology, MS Office, Spanish; and Web Development (HTML, CSS). Writing assistance is offered with a 48-hour (usually sooner) turnaround for comments. To get started click the button below to find login information, subjects offered, and technical support.

Free online tutoring services:


A course management system (CMS) any SVC faculty can use to support their courses with web-based activities including, but not limited to, sharing course documents, maintaining online discussions, administering quizzes and assignments, maintaining gradebook, and communicating with students (email messages).
Accessing Canvas:
Accessing Canvas:


Some SVC faculty use Panopto to record presentations and discuss assignments. If the instructor makes recordings available to students, you will access them through a Panopto link(s) found inside of your Canvas course. You can view Panopto recordings on your computer or a mobile device (iPhone and  Android). The added benefits of class recordings include reviewing lecture materials until you are able to understand difficult concepts and take notes.
Learn more about Panopto features:
Learn more about Panopto features:

Test Proctoring

Most of distance courses at Skagit Valley College include online quizzes or tests. But, some instructors may require that you take these assessments in the presence of a proctor. A proctor is a person that administers tests to student within the parameters established by the course instructor. Your instructor will let you know if proctored testing is required along with deadlines and other guidelines. When in doubt contact your instructor as soon as possible.

Acceptable test proctors your instructor may ask you to use include, but not limit to:

  • SVC Testing Center service at Mount Vernon Campus, at Whidbey Island Campus, at San Juan Center.
  • A librarian at a school or public library
  • College testing centers
  • Learning/Tutoring centers
  • Educational officers of a corporation, military installation, or correctional facility

Library Resources

SVC Libraries offer many web-based resources such as eBooks, articles, and streaming videos. If our library does not have what you need, librarians will help you get materials from other libraries. SVC students have the ability to check-out laptops to take home. The laptops are available on a first come, first serve basis and must be returned after the designated duration.

One of the most popular library services is Ask a Librarian: An on-demand 24/7 live chat reference service.  Your questions will be answered by a participating librarian from our worldwide network of reference librarians. Be sure to enter your email address to receive a transcript of your chat session.

More information about:

Emergency Text Alerts

SVC uses Rave Alerts system to notify students and employees about college emergencies, unplanned delays and closures. The system sends email and text notifications to cell phones. Optionally, you can add a parent’s cell phone or email address to your Rave profile.
Get Emergency Text Alerts

Special Accommodation

SVC provides reasonable accommodations and support services to qualified students with disability in accordance with Section 504 of the Americans with Disabilities Act laws, the Rehabilitation ACT of 1973 and Washington State Law.

If you anticipate or experience issues of access to instruction you need to contact:

Find out available accommodation tools, frequently asked questions, acceptable disability documentation, etc.

Media Services

If you would like to create a video for your class or a research project and are looking for instruction, advice and information there is help for you. SVC Media Services can assist you with multimedia projects. Some of the services available include:

  • Video production and editing;
  • Graphics software;
  • Printing posters for class;
  • Special printing needs;
  • Check out of camcorders, cameras, and accessories.

For more information, call: 360.416.7766 or email Media Services.

Google Apps

Google apps are available within each student’s MySVC email account. Once logged in to the student’s MySVC email account, Google Apps can be located in the upper right corner by clicking on the series of tiles. The apps allow students to access online resources (a word processor, slides, etc), collaborate in real time, and share them with others easily. The documents stored in Google Drive can be accessed from any computer with internet access; some applications can also be accessed offline as well.

Office 365

Office 365 is available to all SVC students while enrolled in courses. It can be downloaded on multiple devices and provides access to applications including Microsoft Word, PowerPoint, Excel and Skype for Business. Office 365 is a good option for students who may not have the Microsoft Office Suite installed on their personal device.
Instructions for downloading Office 365:

SOS Team

(Student Online Support)
Tel: 360.416.2562
MVC Library room S-116
WIC Hayes room 107
Email: [email protected]
Live Chat

eLearning Office Hours

Monday–Friday: 9am–5pm
Tel: 360.416.7951

Canvas  24/7 Support

Tel: 866.672.2040
Live Chat with Help Desk
Submit a Ticket
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