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Catalog Course Search Details

 Course Title:   Management Skills

 Title Abbreviation:   MANAGEMENT SKILLS

 Department:    BMT

 Course #:    140

 Credits:    5

 Variable:     No

 IUs:    5

 CIP:    n/a

 EPC:    n/a

 REV:    2014


 Course Description  

Develop skills necessary to become an effective manager including self-awareness and assessment, supportive communication, development of effective team, valuing diversity, priority setting and time management, meeting management, problem-solving, effective oral and written business presentations, stress management and conflict resolution.

 Prerequisite  

None

Additional Course Details

Contact Hours (based on 11 week quarter)

Lecture: 55

Lab: 0

Other: 0

Systems: 0

Clinical: 0


Intent: Distribution Requirement(s) Status:  

Vocational Preparatory Required for ATA degree, Required for certificate  

Equivalencies At Other Institutions

Other Institution Equivalencies Table
Institution Course # Remarks
N/A

Learning Outcomes

After completing this course, the student will be able to:

  1. Design process for assessment and improvement of management skills.
  2. Demonstrate supportive communication methods to motivate and coach.
  3. Define group development and group process.
  4. Define stages of group process.
  5. Define effective teams.
  6. Explain the benefits of diverse workforce and teams.
  7. Demonstrate techniques to work with and involve diverse group members.
  8. Demonstrate priority-based time management techniques.
  9. Demonstrate effective meetings; facilitate productive meetings.
  10. Define a variety of problem-solving techniques.
  11. Make an effective oral business presentation.
  12. Write effective email, memos, minutes, and brief reports for a business setting.
  13. Demonstrate techniques to prevent high levels of stress.
  14. Identify a variety of workplace conflict resolutions.

General Education Learning Values & Outcomes

Revised August 2008 and affects outlines for 2008 year 1 and later.

3. Communication

Definition: Understanding and producing effective written, spoken, visual, and non-verbal communication.

Outcomes: Students will be able to . . .
3.1 Recognize, read, and comprehend academic and/or professional writing.
3.2 Recognize, produce and demonstrate appropriate interpersonal, group, and public speaking skills.
3.3 Demonstrate effective listening skills.
3.4 Produce academic and/or professional writing and integrate it into written and spoken projects.
3.5 Recognize, comprehend, and use non-verbal behaviors appropriate to a given context.
3.6 Recognize, comprehend, and use visual communication appropriate to a given context.
3.7 Adapt communication to diverse audiences and media.

6. Individual Awareness & Responsibility

Definition: Understanding, managing, and taking responsibility for one’s learning and behavior in varied and changing environments.

Outcomes: Students will be able to . . .
6.1 Identify ethical and healthy choices and apply these personally, socially, academically, and professionally.
6.2 Demonstrate standards of professionalism in manner, appearance, and setting appropriate to the context, including the classroom, workplace, and community.
6.3 Apply successful organizational strategies of planning, goal setting, prioritizing, resolving conflict, and managing time to specific goals and/or projects.
6.4 Use self-reflection to recognize and define a sense of self-identity in personal, social/gender, and/or cultural/global terms and in relationship to others.
6.5 Develop self-monitoring and self-advocacy skills to effect positive life changes.

Course Contents

  1. Diagnostic surveys for self-awareness.
  2. Effective communication for motivation.
  3. Coaching.
  4. Team development behaviors.
  5. Group process.
  6. Behaviors which promote team development.
  7. Managing diversity.
  8. Priority-based time management.
  9. Meeting planning and management.
  10. Problem-solving.
  11. Business presentations-oral.
  12. Written business communication.
  13. Stress management and conflict resolution.