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Third Party Cybersecurity Incident Impacts SVC Community

Jul 26, 2023

Skagit Valley College has been notified by two vendors of a cybersecurity incident that may have exposed personally identifiable information of current students as well as employees.

The incident revolves around the filesharing application MOVEit Transfer, which is used by hundreds of businesses and organizations globally. It’s important to note that Skagit Valley College itself does not utilize the MOVEit software; however, two of its vendors do, and they have informed the college about the potential exposure of personally identifiable information.

The two vendors that have communicated with Skagit Valley College are the National Student Clearinghouse (NSC) and the Teachers Insurance and Annuity Association (TIAA).

SVC has various contracts with NSC, involving services such as enrollment and degree verification, as well as student loan reporting requirements. NSC, a nonprofit organization, offers educational reporting, data exchange, and verification services to over 3,600 colleges and universities across the United States. As part of these services, personally identifiable information and student education records are provided to NSC.

For additional information about the incident, you can visit NSC’s website.

TIAA provides financial services to employees in academic, research, medical, government, and cultural fields nationwide. Skagit Valley College shares personally identifiable information of its employees who use TIAA’s services. Fortunately, the data transferred from the college to TIAA was not compromised in this incident. However, TIAA has mentioned that one of its vendors, Pension Benefit Information, LLC, has been affected.

For further details, you can contact TIAA’s National Contact Center at 1-800-842-2252.

SVC expects that NSC and Pension Benefit Information, LLC, will directly contact the individuals impacted by this incident, as required by law. The exact timeline of this notification process is currently unknown.

This message is being sent by SVC to inform students and employees so they can take necessary precautions to secure their identities. If any members of the college community suspect that their personal information may have been compromised, it is advised to follow the recommendations of the Federal Trade Commission:

1. Closely monitor your credit reports.
You can obtain a free copy of your credit report from each of the three major credit reporting agencies: Equifax, Experian, and TransUnion.

2. Place a fraud alert on your accounts.
A fraud alert will prompt creditors to contact you before opening any new accounts or making changes to existing ones. You can place a fraud alert by contacting one of the three credit reporting agencies. Activating a fraud alert with one agency will automatically notify the other two services.

3. Freeze your credit at each of the three major credit reporting agencies.
In case you suspect identity theft, file a police report, and notify the Federal Trade Commission at www.identitytheft.gov.

4. Block electronic access to your Social Security information.
Contact the Social Security Administration at 1-800-772-1213 to block electronic access. This step will prevent anyone from viewing or modifying your personal information through the internet or the administration’s automated telephone service.

Pension Benefit Information, LLC, will be sending affected individuals a letter by mail in the coming weeks, offering free credit monitoring for two years at no cost to them.

For more information, visit alert.studentclearinghouse.org. If you believe you are the victim of identity theft, file a police report and notify the Federal Trade Commission at www.identitytheft.gov.

Media Contact Info

Sofia Poulton, Communications and Social Media Manager
[email protected]